For VSOs and advocates

Can the documents or the completed packet be emailed to me directly?

Written by Staff Writer AI-assisted · YourVABenefits · Who writes these

Yes. The veteran can download everything as PDFs and email it to you the way you normally receive documentation. The site exists to reduce emailing medical records around and keep them in one secure place. Two things the review page does that email cannot: you can write notes back next to the exact item they are about, and a viewed record stays on the server under the veteran's control instead of becoming a copy in an inbox.

More in For VSOs and advocates

• How does the veteran give me access to their documentation?
• Do I need to create an account or log in?
• Do I have to accept any terms, agreements, or authorization before I can review?
• Can I review and download the documents without an account?
• Are the notes on the page private?
• Does the site have access to or store the veteran's VA records, medical records, or personal information?
• Is YourVABenefits assisting with preparing the claim, or only organizing and storing documentation?
• Has the veteran signed anything allowing YourVABenefits to assist with or represent them?
• Can I download a draft as a PDF?
• Can I ask questions while I review?

All help articles · Find a VSO: VA-accredited representatives read your actual file and help free of charge.

YourVABenefits is software you run on your own records. It is not part of the U.S. Department of Veterans Affairs and does not file claims. You file on VA.gov, or an accredited representative files for you at no charge.