For VSOs and advocates

How does the veteran give me access to their documentation?

Written by Staff Writer AI-assisted · YourVABenefits · Who writes these

From their account they create a review link addressed to you. You get an email from claims.yourvabenefits.com with the link and a 6-digit access code. The link covers one condition or one claim group, expires after 30 days unless the veteran sets otherwise, can be turned off by the veteran at any time, and locks after 10 incorrect code attempts.

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• Do I need to create an account or log in?
• Do I have to accept any terms, agreements, or authorization before I can review?
• Can I review and download the documents without an account?
• Can the documents or the completed packet be emailed to me directly?
• Are the notes on the page private?
• Does the site have access to or store the veteran's VA records, medical records, or personal information?
• Is YourVABenefits assisting with preparing the claim, or only organizing and storing documentation?
• Has the veteran signed anything allowing YourVABenefits to assist with or represent them?
• Can I download a draft as a PDF?
• Can I ask questions while I review?

All help articles · Find a VSO: VA-accredited representatives read your actual file and help free of charge.

YourVABenefits is software you run on your own records. It is not part of the U.S. Department of Veterans Affairs and does not file claims. You file on VA.gov, or an accredited representative files for you at no charge.